Privacy Policy

Introduction

La Burrata (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website www.laburrata.nl (the “Site”) and purchase our products. By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following information when you use our Site:

Personal Information:

  • Name and Surname: To identify and address you properly.
  • Email Address: To send order confirmations, updates, and newsletters (if subscribed).
  • Billing Information: To process payments for your orders.
  • Shipping Information: To deliver the products you purchased.

2. How We Collect Your Information

We collect information in the following ways:

  • Directly from You: When you place an order, sign up for newsletters, or contact us via email or forms on our Site.
  • Automatically: When you use our Site, we may collect information about your device, browsing actions, and usage patterns using cookies and similar technologies.

3. Use of Your Information

We use the information we collect for the following purposes:

  • To Process Orders: To manage and fulfill your orders, including shipping and billing.
  • Customer Support: To respond to your inquiries and provide support.
  • Communication: To send order updates, promotional materials (with your consent), and other relevant information.
  • Analytics: To analyze and improve our Site’s performance and user experience.

4. Sharing Your Information

We do not sell your personal data to third parties. We may share your information with:

  • Service Providers: Companies that help us run our business (such as payment processors like Stripe and PayPal, and shipping providers) and are obligated to keep your information secure and use it only for the services they provide.
  • Legal Requirements: When we are required to do so by law or legal process.

5. Payment Processing

We use Stripe and PayPal to process payments. These third-party payment processors handle your payment information in accordance with their own privacy policies. We do not store your full credit card details on our servers.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements.

8. Your Rights

You have the following rights regarding your personal data:

  • Access: To request a copy of the personal data we hold about you.
  • Correction: To request correction of any inaccurate or incomplete data.
  • Deletion: To request deletion of your personal data.
  • Restriction: To request restriction of processing your personal data.
  • Portability: To request the transfer of your personal data to another party.
  • Objection: To object to the processing of your personal data.

To exercise any of these rights, please contact us at info@laburrata.nl.

9. Cookies

We use cookies to enhance your experience on our Site. You can manage your cookie preferences through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: info@laburrata.nl
  • Address: Mollerusweg 12, 2031BZ Haarlem

Effective Date: 01/05/2024